Studio Mue

Privacy policy

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Privacy Policy

Last updated on April 07, 2026.

1. Introduction

Mue places the highest importance on protecting your privacy.
This policy informs you of how your personal information is collected, used, and protected when browsing the mue-mtl.com website, hereinafter referred to as the site, in accordance with Quebec’s Law 25 regarding the protection of personal information in the private sector.

2. Person Responsible for the Protection of Personal Information

Under Law 25, the person responsible for data security and compliance with this policy is:

Full Name: Hannah Toledano
Title: Executive
Contact: hannah@mue-mtl.com

3. Collection of Personal Information

We collect personal information in several ways, including through direct interactions on the site and the use of third-party services:

 

4. Cookies and Tracking Technologies

The site uses cookies to ensure its proper functioning and to analyze traffic. You can accept, customize, or decline these cookies via the cookie manager.
Your choices can be modified at any time by clicking the “Cookie Preferences” link available in the footer of the site.

5. Purpose of Collection and Retention

The information collected is used exclusively to ensure the technical security of transactions (Stripe) and to optimize the overall user experience on the site.

Billing Data (Stripe): Retained by the service provider according to legal tax obligations (7 years).
Analytical Data: Retained for a period of 26 months before automatic deletion by Google and Microsoft.
Contact Requests: Retained only for the time necessary to process the request, then deleted or securely archived if no contractual relationship is established.

6. Communication and Data Storage

We do not sell or share your data for advertising purposes. Data is processed by our providers (Google, Microsoft, Stripe) according to their respective policies. In accordance with Law 25, we inform you that personal data related to payments and analytical data are hosted outside of Quebec (notably in the United States), according to industry security standards.

7. Your Rights

You have the following rights regarding your personal information:

To exercise these rights, contact the person responsible mentioned in Section 2.

8. Security

Mue follows generally accepted industry standards to protect the information submitted:

Technical: HTTPS (SSL) protocols, encryption of API communications, and security updates.
Administrative: Only the person responsible has access to the data.
Physical: Access to equipment protected by strong authentication (two-factor authentication, biometrics, secure passwords).

No method of transmission over the Internet is 100% secure. You transmit your information to us at your own risk, and we cannot guarantee absolute security against sophisticated cyberattacks.